Overview
This article provides a complete guide to HSBC branches in Abu Dhabi — covering their exact locations, contact details, opening hours, available services, and how to choose the right HSBC Abu Dhabi Branch for your needs. Whether you’re an expat setting up an account, a local business managing finances, or a traveler needing quick banking services, this guide gives you everything you need to know about HSBC’s presence in the UAE capital.
Read More: Explore detailed banking insights for ADCB, HSBC services, FAB balance checks, Mashreq, and Standard Chartered — discover how each shapes UAE’s financial ecosystem.
Why Knowing Branch Details Still Matters
In today’s world of mobile apps and online banking, one might assume physical branches are becoming less important. Yet, in the UAE, face-to-face banking remains vital — especially for transactions that require personal verification, business consultations, or certified document handling.
For HSBC customers in Abu Dhabi, visiting the right branch means avoiding long waits, accessing specific services like foreign exchange or trade finance, and connecting with expert relationship managers for personal and corporate needs.
Understanding each branch’s specialties, timings, and facilities helps ensure your banking experience is efficient and stress-free.
HSBC in Abu Dhabi: A Strong Local Presence
HSBC maintains a powerful footprint in Abu Dhabi, combining global expertise with local knowledge. As of 2025, the bank operates two main full-service branches in the capital — supported by additional customer service units and digital facilities.
These are:
- HSBC Abu Dhabi Main Branch (Old Airport Road)
- HSBC Yas Mall Branch (Yas Island)
Let’s explore each in detail — including services, operating hours, and key highlights.
1. HSBC Abu Dhabi Main Branch
- Address: Omeir Bin Yousuf Building, Opposite Etisalat Building, Old Airport Road, Abu Dhabi, UAE
- Phone: 600 55 4722
- Working Hours:
- Sunday to Thursday: 09:00 AM – 02:00 PM
- Friday: Closed
- Saturday: 09:00 AM – 02:00 PM
Services Offered
The main branch serves as HSBC’s central hub for Abu Dhabi operations, catering to retail, corporate, and premier customers.
- Personal and business account opening
- Cash deposits, withdrawals, cheque services
- Credit card applications and payments
- Foreign exchange and international remittances
- Loan and mortgage consultations
- Safe deposit box services (for select customers)
- Trade finance and SME business banking support
- Relationship management for Premier and Private clients
Accessibility & Experience
Located centrally along Old Airport Road, this branch is well-connected by major city routes. It’s a preferred choice for residents and businesses near the city center. The area provides taxi access, nearby parking, and close proximity to major landmarks, making it one of the most convenient banking spots in the capital.
2. HSBC Yas Mall Branch
- Address: Lower Ground Floor, Yas Mall, Yas Island, Abu Dhabi, UAE
- Phone: 600 55 4722
- Working Hours:
- Typically open Sunday to Thursday: 12:00 PM – 06:00 PM (hours may vary depending on mall timings)
- Closed Fridays; partial hours on Saturdays in some cases
Services Offered
This branch is designed for convenience — perfect for customers visiting Yas Mall for leisure, shopping, or business meetings.
- Basic banking transactions (cash, cheque, deposits, withdrawals)
- Credit card services and inquiries
- Foreign currency exchange
- Account inquiries and updates
- ATM and Cash Deposit Machines (CDMs) for 24/7 use
Ideal For
Customers who live or work around Yas Island or those looking for quick in-person banking during mall visits. It’s not as comprehensive as the main branch but perfect for everyday needs and quick assistance.
3. HSBC ADGM Office – Private Banking
- Address: Level 12, Al Sila Tower, Abu Dhabi Global Market (ADGM), Abu Dhabi
- Phone: 600 55 4722
- Working Hours: Sunday to Thursday: 09:00 AM – 05:00 PM
Services
This location focuses on HSBC Private Banking, catering to high-net-worth individuals and wealth management clients.
Services include:
- Personalized wealth planning and advisory
- Global investment access
- Portfolio management and estate planning
- Cross-border account management
- Premium relationship management
Though it’s not a retail branch, the ADGM office plays a crucial role in HSBC’s UAE operations, reinforcing its commitment to sophisticated financial solutions for global investors.
HSBC Abu Dhabi Service Units & ATMs
In addition to these full-service branches, HSBC operates several Customer Service Units (CSUs) and ATMs across the city — located in business districts, shopping centers, and government areas.
These service units allow for:
- Balance inquiries and mini-statements
- Cash deposits and withdrawals
- Cheque deposits
- Card services and PIN updates
ATMs and CDMs are available 24/7 in major areas including:
- Khalifa City
- Al Mushrif
- Corniche Road
- Abu Dhabi Mall
- Marina Mall
- ADGM Square
This broad network ensures that whether you’re downtown or near the outskirts, there’s always an HSBC access point nearby.
Branch Hours & Public Holidays
Regular branch hours are generally Sunday to Thursday: 9 AM – 2 PM, with Saturday hours available for select branches.
On public holidays, HSBC may adjust operating times — customers are advised to check in advance through customer care (600 55 4722) or the bank’s website.
Choosing the Right HSBC Branch in Abu Dhabi
| Service Type | Recommended Branch | Reason |
|---|---|---|
| Account Opening / Document Verification | Main Branch (Old Airport Road) | Comprehensive personal and business services |
| Quick Transactions / Card Assistance | Yas Mall Branch | Convenient for shoppers and short visits |
| Wealth & Private Banking | ADGM Office | Tailored investment and global banking solutions |
| Business & Trade Services | Main Branch | Dedicated SME and corporate team |
| FX & International Transfers | Main Branch | Full forex and international desk |
| 24/7 ATM Access | Citywide ATMs / Yas Mall | Ideal for instant transactions |
Each branch caters to a slightly different audience — from everyday retail customers to sophisticated wealth clients — ensuring HSBC meets Abu Dhabi’s diverse financial needs.
HSBC’s Role in Abu Dhabi’s Banking Landscape
HSBC is one of the longest-standing international banks in the UAE, serving both the expatriate and Emirati communities. Its Abu Dhabi branches play a central role in linking UAE-based customers with HSBC’s extensive global network across 60+ countries.
The bank’s philosophy is rooted in global connectivity and local insight — blending advanced digital tools with traditional face-to-face service.
As Abu Dhabi continues to evolve as a financial and business powerhouse, HSBC’s local operations mirror this growth through specialized offerings such as corporate banking, sustainable finance, and international wealth management.
Digital Banking Options
HSBC encourages customers to take advantage of its modern digital tools to save time:
- HSBC Mobile App: Manage accounts, transfer funds, pay bills, or request statements.
- Online Banking Portal: Full visibility of transactions, limits, and transfers.
- Phone Banking: 24/7 automated and live-agent support.
- Live Chat Support: For instant assistance through the HSBC UAE website.
- Virtual Appointments: For Premier and corporate clients who prefer video consultations.
These options make it possible to handle most banking needs from anywhere — reserving branch visits for specialized services only.
How to Reach HSBC Abu Dhabi Branches
Main Branch (Old Airport Road)
- By Car: Central Abu Dhabi location; near Al Wahda Mall and major landmarks. Parking is available but can be limited during peak hours.
- By Taxi: Most taxis know the “Omeir Bin Yousuf Building” landmark — simply mention HSBC Main Branch.
- Public Transport: Accessible through nearby bus routes and metro connections (when operational).
Yas Mall Branch
- By Car: Easily accessible from Sheikh Khalifa Bin Zayed Highway. Yas Mall has ample parking.
- By Taxi: Directly reachable from anywhere in Abu Dhabi city or the airport.
- By Bus: Yas Island routes frequently stop at Yas Mall for convenience.
Visiting Tips
- Plan ahead: Some services require appointments, especially corporate and Premier banking.
- Bring Valid Documents: Emirates ID, passport, and proof of residence are standard requirements.
- Avoid Peak Hours: Mornings (especially Sundays) are busiest. Late afternoons tend to be smoother.
- Use ATMs for Quick Tasks: Save time by handling basic deposits and withdrawals via machines.
- Check for Special Closures: Always verify working hours during Ramadan or public holidays.
The HSBC Experience in Abu Dhabi
HSBC’s branches in Abu Dhabi reflect a blend of tradition and innovation. From personalized financial consultations at the Main Branch to convenient weekend banking at Yas Mall, each location is designed to enhance customer experience.
The Main Branch remains the flagship — symbolizing HSBC’s deep-rooted commitment to the UAE’s financial development — while Yas Mall’s branch highlights modern accessibility for the city’s growing urban population.
In essence, HSBC Abu Dhabi’s presence aligns perfectly with the city’s evolution into a global hub for commerce, travel, and investment.
Frequently Asked Questions (FAQ)
Q1: How many HSBC branches are in Abu Dhabi?
There are currently two main retail branches — the Main Branch on Old Airport Road and the Yas Mall Branch — plus one Private Banking office in ADGM.
Q2: What is HSBC Abu Dhabi’s customer service number?
You can reach HSBC UAE customer service at 600 55 4722.
Q3: Are HSBC branches open on Saturdays?
Some branches, such as the Main Branch, open on Saturdays for limited hours (usually until 2 PM).
Q4: What are the operating hours during Ramadan?
Timings may change — branches typically open from 9 AM to 1 PM. Always confirm in advance.
Q5: Does HSBC Abu Dhabi offer safe deposit boxes?
Yes, select branches provide safe deposit lockers. It’s best to inquire beforehand as availability is limited.
Q6: Can I open an account at any HSBC Abu Dhabi branch?
Yes, both branches handle account openings, but appointments are recommended for faster service.
Q7: Does HSBC Abu Dhabi provide foreign exchange?
Yes, currency exchange and remittance services are available at the Main Branch and Yas Mall.
Q8: Where can I find HSBC ATMs in Abu Dhabi?
HSBC ATMs are located across key areas — including Corniche, Khalifa City, Marina Mall, and Abu Dhabi Mall.
Q9: Is parking available at the main branch?
Yes, parking is available nearby, but it can be limited during weekdays.
Q10: How can I locate the nearest HSBC branch in Abu Dhabi?
Use HSBC UAE’s branch locator or call customer care for directions and hours.
Final Thoughts
HSBC’s Abu Dhabi network is a fine example of global banking standards tailored for local convenience. Whether you need retail banking, corporate support, or wealth management, HSBC ensures a seamless experience.
The Main Branch remains the go-to for comprehensive services, while the Yas Mall Branch offers comfort and flexibility for daily banking. The ADGM office extends world-class private banking to Abu Dhabi’s elite investors.
With strong digital support, 24/7 ATM availability, and personal customer care, HSBC continues to lead as one of the UAE’s most trusted international banks — seamlessly connecting Abu Dhabi with the rest of the world.
