Emirates NBD is one of the largest and most trusted financial institutions in the UAE. The Emirates NBD Satwa Branch serves thousands of customers daily, offering full personal, business, and priority banking services in a busy and strategic area of Dubai.
This guide covers every important detail for customers visiting the branch, including:
- Branch timings and peak hours
- Complete address and navigation guidance
- Customer service and hotline
- ATM and cash deposit machine (CDM) services
- Full list of banking services offered
- Step-by-step account opening at the branch
- Tips for quick and efficient branch visits
- Frequently asked questions
If you live or work in Satwa, Jumeirah, Bur Dubai, or nearby locations, this branch is one of the most convenient Emirates NBD branches to access.
Emirates NBD Satwa Branch Timings
| Day | Working Hours |
|---|---|
| Monday – Thursday | 8:00 AM – 3:00 PM |
| Friday | 8:00 AM – 12:00 PM & 2:30 PM – 6:00 PM |
| Saturday | 8:00 AM – 1:00 PM |
| Sunday | Closed |
Peak Branch Hours
- 10:30 AM – 1:00 PM (busiest)
- Saturdays usually crowded due to weekend traffic
Best Time to Visit
- 8:00 AM – 10:00 AM (fast service and minimal wait time)
Emirates NBD Satwa Branch Location
Address
Al Satwa, Dubai, United Arab Emirates
Near Satwa Roundabout, close to the main market and bus terminal.
Navigation Tips
- Ask taxi driver for “Satwa Roundabout Emirates NBD”
- Easy access from Sheikh Zayed Road and Jumeirah side
- Public transport: Satwa Bus Station is a short walk away
The branch is located in a commercial area surrounded by supermarkets, cafés, and retail stores, making it easily accessible for residents and businesses.
Contact Information
| Service | Details |
|---|---|
| Emirates NBD Customer Care | 600 54 0000 |
| International Contact | +971 600 54 0000 |
| Website | emiratesnbd.com |
For account-specific queries, calling customer support before visiting the branch can save time.
Services Available at Emirates NBD Satwa Branch
The Emirates NBD Satwa Branch is designed to serve a wide range of customers including salaried individuals, self-employed professionals, SMEs, and high-net-worth clients. The branch offers full-service banking, meaning you can handle almost any financial requirement on-site without needing to visit another location.
Personal Banking Services
The Satwa branch provides comprehensive personal banking facilities to support day-to-day financial needs as well as long-term planning for residents living in and around the Satwa, Jumeirah, Al Badaa, and Bur Dubai areas.
Current and Savings Accounts
Customers can open new accounts, manage existing ones, update information, and request account statements. Staff assist in selecting the right type of savings or salary account depending on your financial goals, income, and lifestyle needs.
Debit Card Issuance, Replacement, and PIN Reset
Whether you are applying for a new debit card, requesting a replacement, or resetting your PIN, the branch team can assist quickly. Emergency card support is also available for urgent banking access.
Credit Card Applications, Upgrades, and Collections
The branch helps customers apply for Emirates NBD credit cards, evaluate eligibility, upgrade existing cards, or collect a new or replacement card. Card activation and usage guidance are also provided on-site.
Personal Loans and Salary Transfer Loan Services
Loan services include support for personal loans, salary transfer loans, and short-term credit needs. Customers receive guidance on the best loan options, interest rates, salary transfer benefits, and required documentation.
Cheque Book Requests and Cheque Clearing
Customers can request cheque books for current accounts and submit cheques for clearing. The Satwa branch supports both local and international cheque processing as per UAE Central Bank standards.
Remittance and International Money Transfers
Quick and secure international transfers are available for customers sending money abroad. The branch supports Swift transfers, instant remittance services to partner countries, and foreign exchange advisory for better conversion rates.
Foreign Currency Services
Major international currencies are available for customers who need forex for travel, remittance, or business purposes. Staff assist in availability checks and secure currency withdrawal.
Standing Instruction Services
You can set up standing orders for recurring payments such as rent, utility bills, insurance premiums, and loan payments. Cancellation or modification of existing instructions is also supported at the branch.
SME & Business Banking
The Emirates NBD Satwa Branch is a key financial partner for small and medium businesses operating in Satwa, Jumeirah, and nearby trading hubs. It provides business banking solutions designed to support company growth, cash-flow needs, and trade operations.
Business Account Opening & Support
Companies can open business accounts with guidance on compliance, documentation, and business verification. The team helps businesses choose the right account structure based on size and financial needs.
SME Loans and Trade Finance Advisory
The branch provides access to SME finance products including working capital loans, trade finance facilities, business cash loans, and equipment financing. Consultants also help companies plan funding and submit required documentation.
Corporate Cheque Deposit and Processing
Businesses can deposit multiple cheques conveniently, including payroll cheques, vendor payments, and client collections. Cheque clearing timelines and returned cheque guidance are also provided.
Merchant Payment Solutions (POS Machines)
Merchants and retailers can apply for POS machines to accept card payments. The branch supports activation, settlement queries, and troubleshooting for existing POS customers.
Treasury and Trade Services
Importers, exporters, and trading firms receive assistance with LC issuance, bank guarantees, forex solutions, and international trade documentation support.
Priority & Wealth Banking
Emirates NBD Satwa Branch has a dedicated space for high-income professionals, investors, and premium banking customers who require personalized financial planning and wealth management.
Priority Banking Desk
Priority customers receive fast-track service with minimum waiting time, a dedicated relationship officer, and private consultation facilities for sensitive financial discussions.
Investment Advisory Services
The branch provides access to certified advisors who help clients evaluate wealth-building opportunities such as mutual funds, bonds, structured products, and insurance-based investment schemes.
Portfolio Management Support
For clients with existing investment portfolios, financial counselors assist with risk assessment, diversification planning, performance review, and investment strategy adjustments.
Relationship Manager Assistance
Each priority customer is assigned a dedicated relationship manager (RM) who handles all banking requests, coordinates loan and investment approvals, and ensures customized financial service delivery.
ATM and CDM Services at Satwa Branch
| Facility | Availability |
|---|---|
| ATM Machines | Yes, multiple units |
| Cash Deposit Machine (CDM) | Yes |
| Cheque Deposit Machine | Yes |
| Card-less cash withdrawal | Supported |
| Balance inquiry & Mini statement | Supported |
These facilities are available 24/7 outside the branch.
The ATM area has multiple machines to handle high traffic, especially during office hours and weekends.
How to Open a Bank Account at Emirates NBD Satwa Branch
Documents Required for Personal Account
- Original Emirates ID
- Passport and UAE visa page copy
- UAE mobile number
- Proof of residence (Ejari, UAE utility bill, or rental agreement)
Steps to Open Personal Account
- Visit the branch and collect a queue token
- Present Emirates ID and required documents
- Choose account type (savings, salary account, current)
- Fill out the account opening form
- Complete biometric KYC verification
- Receive bank account details upon approval
- Debit card will be issued or delivered by courier
- Activate online banking and mobile app
Requirements for Salary Account
- Minimum salary requirement (generally AED 5,000 or above)
- Salary certificate or employment contract
Business Account Opening at Satwa Branch
Required Documents
- Trade license copy
- Memorandum of Association (MOA) / AOA
- Emirates IDs & passports of all shareholders
- Office tenancy contract / Ejari
- Company stamp
- Company profile and business activity proof
- Bank reference if requested
Steps to Open a Business Account
- Submit business documentation at branch
- Complete KYC and compliance form
- Business profile review by bank team
- Compliance approval process
- Receive IBAN and account confirmation
- Card collection or delivery
Business account approvals may take a few days depending on compliance checks.
Nearby Landmarks
- Satwa Bus Station
- Famous Satwa Roundabout
- Al Hudaiba & Jumeirah 1 area
- Close to Bur Dubai & Al Badaa region
Parking is available in paid RTA zones. Taxi or public transport is recommended during peak hours.
Tips for Visiting Emirates NBD Satwa Branch
- Go early morning for faster service
- Carry original Emirates ID and all documents
- Use ATMs/CDMs for cash and cheque transactions when possible
- Fridays and Saturdays have higher customer flow
- For account-related concerns, request a ticket for “Customer Service” instead of “Teller”
Frequently Asked Questions
Is the Emirates NBD Satwa branch open on Friday?
Yes, but timings are split with a break between noon and afternoon.
Does this branch have ATM and CDM machines?
Yes, with 24-hour access outside the branch.
Can expats open accounts here?
Yes, both expatriates and UAE nationals can open accounts.
Is this branch suitable for business account opening?
Yes, it provides full SME and corporate banking support.
Do they offer priority banking services?
Yes, a dedicated priority desk is available.
Conclusion
The Emirates NBD Satwa Branch is a high-service banking location ideal for residents, employees, and business owners in the surrounding area. With full banking services, priority support, multiple ATMs, CDMs, and strong accessibility, it remains one of the most frequently visited Emirates NBD branches in Dubai.
For faster service, customers are encouraged to use digital banking channels and smart queue systems where available.
